Payment Policy

At Henry & Alice London, we offer a range of secure and convenient payment options to ensure a smooth and safe checkout experience.

By placing an order on our website, you agree to the terms set out in this Payment Policy.

1. Accepted Payment Methods

We currently accept the following payment methods:

• Apple Pay

• Google Pay

• Shop Pay

• Credit and debit cards (Visa, Mastercard, and other major providers)

Available payment methods may vary depending on your location, device, or payment provider.

2. Payment Security

All transactions are processed using SSL-encrypted technology.

We do not store any payment details on our servers.

Payment information is handled exclusively by certified third-party payment providers that comply with industry security standards.

Your financial data is protected at all times.

3. Payment Processing

Orders are processed only after payment has been successfully completed.

If a payment is declined, fails, or is flagged for security reasons, the order will not be processed.

In cases of suspected fraud or unauthorized transactions, Henry & Alice London reserves the right to cancel or suspend an order.

4. Refunds

If you are eligible for a refund (for example, following an approved return), the refunded amount will be issued to the original payment method used at checkout.

Refunds are processed within 14 days after the returned item has been received and approved.

Please note that refund processing times may vary depending on your bank or payment provider.

5. Contact

If you have any questions regarding payments or refunds, please contact us:

Email: support@henryalicelondon.com